Portal
Language
 
Home>Knowledge Base>Root Folder>SiteBuilder>330. Global Vision™ Sitebuilder - Learning Sitebuilder: Getting Help
User Login
Username
Password
 
 Login
Information
Article ID9
Created On4/22/2009
Modified6/3/2009
Share With Others

330. Global Vision™ Sitebuilder - Learning Sitebuilder: Getting Help

Getting Help

If you encounter a problem while using Sitebuilder, there are several resources available to help you troubleshoot the problem:

  • Use on-screen context-sensitive help.

    At the bottom of the navigation pane, you can find short instructions on the operations that are available on the current page.

  • Refer to our knowledge base.

    The knowledge base provides solutions to the most common problems with Sitebuilder.

  • Go to our forum.

    Here all users can post questions, exchange ideas, and troubleshoot issues not described in the knowledge base. Note that Parallels does not provide official support through this forum.

  • Contact technical support.

    If you have any problems or questions that are not covered in the user documentation or knowledge base, you can click Support located on the navigation pane and submit your problem to your technical support representative.